AHCA/NCAL Bronze Quality Award Workshop
September 30, 2025
9 am – 12:15 pm
3.0 CEUs
The National Quality Award Program is a rigorous three-level process (Bronze, Silver, and Gold) that evaluates an organization’s capabilities against nationally recognized standards for excellence. The program provides a pathway to improved outcomes in areas including care, workforce, leadership and operations.
Your facility is already committed to delivering exceptional care; now is the time to showcase that dedication on a national stage. This interactive session will guide you through the Bronze Quality Award application process, helping turn your hard work into the recognition your team deserves.
More than a step toward an award, this program is an opportunity to strengthen your practices, elevate performance, and reinforce your commitment to long-term quality care for every resident. Join us on September 30th and take the next step in making your excellence official.
Attached is the registration form.
This webinar will review the following:
THE ORGANIZATIONAL PROFILE
Providers describe their key organizational characteristics, operating environment, and relationships with residents, customers, stakeholders, suppliers, and partners.
- Mission / Vision
- Regulatory Requirements
- Key Organizational Performance Measures
- Core Competencies
- Workforce Profile
- Organizational Relationships
THE ORGANIZATIONAL SITUATION
- Competitive Position
- Competitiveness Changes
- Comparative Data
- Strategic Challenges & Advantages
- Q & A
PERFORMANCE IMPROVEMENT SYSTEM
- Key Elements of Performance Improvement System
- Health Care Results
- Trend Tracker
- Q & A
NYSHFA | NYSCAL CONTACT:
Tarrah Quinlan, RN, BSN
Director of Education Program Development and Member Operations
518-462-4800 x20




