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Assign Roles in the Health Commerce System (HCS)

On January 31, 2022 the NYSDOH released DAL NH 22-03, which reminds facility Administrators of their regulatory obligation to maintain up to date business and after hours contact information for facility leadership roles in the Health Commerce System Communications Directory.

Attached you will find instructions on how to assign roles in the HCS system. You may also find various HCS training modules and help desk contact information here: https://www.health.ny.gov/facilities/hospital/connect_to_hcs_apps_and_training.htm

NYSHFA/NYSCAL CONTACTS:

Jackie Pappalardi, RN, BSN
Executive Director
518-462-4800 x16

Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15